PAYMENTS, CANCELLATIONS & REFUNDS

1.  Payment Policy  

A 50% initial deposit of the planning and coordination and equipment rental, decor and/or linens fee is required to secure your date.  Please note the cost for equipment, decor and/or linens rentals, floral arrangements, setup and break-down fees are not included in the payment for planning and coordination services.  

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2.  Secure Payment Methods, Processing Fees, Tax & Payment Options

We do not accept checks.  The following secure payment methods and their processing fees are available: 

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a,  Bank transfers (ACH) - The customer processing fee is 1% or capped at $20.  For example, for a $1,000 payment, the fee is $10, and for a $2,000 payment, the fee is $20.  Processing typically takes one business day after authorization.  However, the authorization process may take 4 to 5 business days to complete, and the exact posting time can vary depending on your bank and when the payment is processed within the ACH network.

             

b.  Bank transfers (B2B ACH) - All Business-2-Business ACH payments are processed free of charge.

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c,  Credit & Debit cards - We accept all major card brands.  The customer processing fee is 3.4%  and the transaction will post within 1 to 3 business days.

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d.  Cash is also accepted.

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e.  Tax - As of May 1, 2025, an additional Sumter County Penny Tax increased the 7% SC Tax to 8%.

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Payment Options

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Option 1 of 3: Submit a 50% initial deposit for the selected planning and coordination services at the time of contract signing, which should occur between one year and 24 months before the event. The remaining balance of the initial deposit is due 30 days before the event. Additionally, subsequent payments for the total cost of rentals and/or purchases can be paid over seven months leading up to the event, resulting in manageable and monthly installment payments. Each payment is due monthly, allowing clients to pay off the balance without incurring any penalties or interest. This plan is ideal for clients who are confident in their ability to make all required payments on a monthly basis.  This option offers:

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• Lower Initial Outlay: The 50% initial deposit at signing is likely more manageable than paying a larger sum upfront, especially when the event is many months away.

• ​Budgeting Flexibility: Spreading the rental/purchase costs into monthly installments provides excellent budgeting flexibility and avoids a large lump-sum payment closer to the event.

• ​Predictable Expenses: Monthly payments make it easier to track and manage event-related expenses over a longer period.

• Reduced Financial Strain: Distributing costs reduces the financial burden leading up to the event.

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Option 2 of 3: Clients can also consider one of the following alternatives:

 *Tap into savings

 *Get help from loved ones

 *Use a credit card

 *Consider a 401(k) loan (use with caution)

 

Option 3 of 3: Couples can apply for a loan with any of the following companies:

• https://www.paymywedding.com (provides bad credit wedding loans regardless of financial situation)

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• https://www.myweddingloans.com (provides financing for weddings, engagements, honeymoons, and travel. They offer versatile lending options, including wedding loans for borrowers with bad credit)

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• https://www.lightstream.com  (for borrowers with excellent credit)

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• https://www.upstart.com  (for borrowers with a short credit history)

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• https://www.onemainfinancial.com  (for borrowers with poor credit)

 

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3.  Cancellation, Termination, Refund and/or Change Policy

Clients must notify Detailed Weddings & Events LLC in the event of cancellation or a change to an event date.  If the new date is available on the Detailed Weddings & Events calendar, we will amend the contract to include the new date.  If the requested new date is not available, all monies paid will be refunded as follows:

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a.  100% of the deposit is refundable up to three days, and for any reason after signing

a contract.  

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b.  33% of the deposit is not refundable if the event is cancelled between 4-15 days    

after signing a contract.

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c.  67% of the deposit is not refundable if the event is cancelled between 16-30 days after signing a contract.

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d.  100% of the deposit is not refundable if the event is cancelled 31 days or more after signing a contract. 

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For a termination occurring after the three-day grace period has expired, if either party's performance is prevented or rendered impossible due to personal conflicts—such as a difficult client or a poor fit with the planner—unforeseeable or uncontrollable events, pandemics and epidemics, severe and unexpected natural disasters (commonly referred to as force majeure events), or actions by third parties such as strikes, terrorist acts, or government orders, either party may terminate the contract.  Refunds will be processed in accordance with our "Cancellation, Termination, Refund and/or Change Policy as stated here in section 8."  To cancel, notify Detailed Weddings & Events in writing or by email, and a refund will be processed as outlined above. It is also important to obtain wedding or event insurance as soon as you start planning to protect deposits with specific vendors.

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4.  Military Cancellation, Termination, Refund and/or Change Policy

If the cancellation is due to a military deployment, a canceled leave, a permanent change of station (PCS), or temporary duty (TDY), you may cancel or change your date after Detailed Weddings & Events receives the following information:

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a,  Written or emailed cancellation letter

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b.  Copy of the leave form with sign-in time annotated and signatures of approving

authorities noted on the leave form

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c,  Copy of the official orders.

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Afterwards, Detailed Weddings & Events will either cancel your event or make every effort to reschedule it. If the new date is available on the Detailed Weddings & Events calendar, we will amend the contract to reflect the new date. However, if the new date is not available, or if you choose to completely cancel instead of rescheduling, the payment for services rendered will be processed as follows: 

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d.  100% of the deposit is refundable up to three days, and for any reason after signing a contract. 

 

e.  33% of the deposit is not refundable if the event is cancelled between 4-15 days    

after signing a contract.

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f.  67% of the deposit is not refundable if the event is cancelled between 16-30 days after signing a contract.

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g.  100% of the deposit is not refundable if the event is cancelled 31 days or more after signing a contract. 

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For a termination occurring after the three-day grace period has expired, if either party's performance is prevented or rendered impossible due to personal conflicts—such as a difficult client or a poor fit with the planner—unforeseeable or uncontrollable events, pandemics and epidemics, severe and unexpected natural disasters (commonly referred to as force majeure events), or actions by third parties such as strikes, terrorist acts, or government orders, either party may terminate the contract.  Refunds will be processed in accordance with our "Cancellation, Termination, Refund and/or Change Policy."  To cancel, notify Detailed Weddings & Events in writing or by email, and a refund will be processed as outlined above. It is also important to obtain wedding insurance as soon as you start planning to protect deposits with specific vendors.

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5.  Commissions

If a vendor decides to pay "Detailed Weddings & Events" a commission for your referral, we will pass the savings on to you, with the exception of booking travel arrangements and/or hotel blocks, assisting with the rental or purchase of men's formal wear, or offering affiliate-linked products to website users.

 

TABLES & CHAIRS SET-UP & BREAK-DOWN FEES

Please note the cost for equipment, decor and/or linens rentals, floral arrangements, setup and break-down fees are not included in the payment for planning and coordination services. To read more information about a DIY set up and break-down, click here.

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GUESTS TABLES & CHAIRS WITH OR WITHOUT COVERINGS - $.50 Each for Set-up & $.50 for Break-down

The white and gold King Louis Estate table and chairs do not require coverings unless desired, however, 4-foot, 6-foot, or 8-foot rectangular tables, folding chairs, banquet chairs, and Chiavari chairs do require them. 

 

Common Chair Types: 

a.  Folding Chairs - Metal, Resin, Samsonite, Classic Lifetime and Contemporary Lifetime 

b.  Banquet Chairs - Round-top, Crown-top, Square-back, Pyramid Banquet and Full-back 

c.  Chiavari Chairs

d.  King Louis Estate Chairs 

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SPECIALTY TABLES WITH OR WITHOUT COVERINGS - $1 Each for Set-up & $1 Each for Break-down

Examples of specialty tables are a sweetheart table, head table, favors table, gifts table, in memory table, send-off table, cocktail hour hors d'oeuvres tables, and beverage or buffet tables.  The white and gold King Louis Estate tables do not require coverings unless desired, however, 4-foot, 6-foot, or 8-foot rectangular tables require coverings.  

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CHAIR & TABLE EMBELLISHMENTS - Embellishments include chair bows, chair sashes, chair ties, chair bands, chair caps, flowers, brooches, buckles, Velcro-tied knot covers, rhinestone buckles and table runners (with or without rhinestone buckles).  Chair caps are specifically designed for Chiavari chairs. The cost to add (set-up) embellishments is $0.25 each, and the cost to remove (break-down) embellishments is also $0.25 each.   

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OTHER TABLES, CHAIRS, EMBELLISHMENTS & EQUIPMENT

SET-UP & BREAK-DOWN COSTS

​Cake Table, Round - $7 each

Cocktail Table, Standing - $7 each

Easel, White Metal Scroll Rental - $24

Gooseneck Podium Microphone Stand Rental - $5

Hand-held Wired Microphone Rental - $6

Hand-held Wired Microphone Stand Rental - $10

​High Chair, Adjustable w/Safety Belt Rental - $12 each

Lavalier Lapel Microphones Rental - $20

PA Speaker, Small $40

Podium Rental - $54

Rectangular Table 4ft - $4 each

Rectangular Table 6 ft - $6 each

Rectangular Table 8 ft - $8 each

Sweetheart, Serpentine) Table Rental - $5 each

Vase, Floor - Rental Price vary by Material, Style & Quantity 

Vase, Table - Rental Price Vary by Material, Style & Quantity

​Wooden Flower Box Welcome Sign with Artificial Roses Rental - $132

​Wooden Flower Box Welcome Sign with Fresh Flowers Rental Price Vary By Type of Flower

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PLACE-SETTING SET-UP & BREAK-DOWN COSTS

​​What you should remember when deciding what items to rent for your place setting needs is that it is essential to plan your menu first.  Otherwise, you may unintentionally rent tableware that you will not use.  Also, it is important to consider a hand-held hors d'oeuvres for your cocktail hour reception, because a glass can be held in one hand, and an hors d'oeuvre can be held in the other. 

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BREAKFAST:  $.50 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Charger

Cup & Saucer

Dinner Fork

Dinner Knife

Dinner Plate

Dinner Spoon

Napkin

Water Glass

Juice Glass

The set-up cost is $.50 per guest and $.50 per guest to break down

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BRUNCH:  $.75 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Cup & Saucer (is included if considering a coffee or tea service)

Dinner Fork

Dinner Knife

Dinner Plate

Dinner Spoon

Napkin

Water Glass

You may add a cup & saucer, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $.75 per guest and $.75 per guest to break down

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LUNCH:  $.75 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Dinner Fork

Dinner Knife

Dinner Plate

Napkin

Salad Fork

Salad Plate

Water Glass

Iced Tea Goblet

You may add a cup & saucer, champagne flute, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $.75 per guest and $.75 per guest to break down

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DINNER w/out Soup, Salad or an Appetizer:  $.75 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Charger

Dinner Fork

Dinner Knife

Dinner Plate

Napkin

Water Glass

Iced Tea Goblet

You may add a cup & saucer, champagne flute, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $.75 per guest and $.75 per guest to break down

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DINNER w/Soup Only:  $1 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Dinner Fork

Dinner Knife

Dinner Plate

Dinner Spoon

Napkin

Soup Plate w/Lip or Soup/Fruit Bowl

Water Glass

Iced Tea Goblet

You may add a cup & saucer, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $1 per guest and $1 per guest to break down

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DINNER w/Salad Only:  $1 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Dinner Fork

Dinner Knife

Dinner Plate

Napkin

Salad Fork

Salad Plate

Water Glass

Iced Tea Goblet

You may add a cup & saucer, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $1 per guest and $1 per guest to break down

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DINNER w/Appetizer Only:  $1 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Dinner Fork

Dinner Knife

Dinner Plate

Napkin

Appetizer (Salad) Fork

Appetizer (Salad) Plate

Water Glass

Iced Tea Goblet

You may add a cup & saucer, dessert plate, dessert utensil, red wine glass or white wine glass at .20 per guest.  The set-up cost is $1 per guest and $1 per guest to break down

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DINNER w/Soup, Salad & Appetizer:  $2 Each Per Guest Set-up and Break-down and Include the Following:

Bread Plate & Butter Spreader

Champagne Flute

Charger

Dessert Plate

Dessert Utensil

Dinner Fork

Dinner Knife

Dinner Plate

Napkin

Appetizer (Salad) Fork

Appetizer (Salad) Plate

Water Glass

Iced Tea Goblet

You may add a cup & saucer, red wine glass or white wine glass at .20 per guest.  The set-up cost is $2 per guest and $2 per guest to break down

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​​​ADDITIONAL PLACE-SETTING ITEMS ARE $.25 EACH, UNLESS PRICED DIFFERENTLY

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39" Gold Stanchion w/ 5 Ft Red Velvet Rope - $9

Red Carpet 2.6 ft x 30" - $9

5.3 Qt Silver Wine Chiller per table -  $6.14 each

4 Qt Silver Wine Chiller for Bar - $2.11 each

8 Qt Bride & Groom Chiller w/ 29" Stand & Bottle Cloth - $23.99

Child's Beverage Glass - $4.50 each

Cordial Glass (for a liqueur after-dinner beverage with dessert)

Demitasse Cup (expresso cup)

Demitasse Spoon

Fish Fork

Fish Knife

Juice Glass - $.10 each

Placemats (vinyl or fabric) for children parties

Salt & Pepper Shaker Set (glassware, per individual place setting) 

Seafood Fork

Seafood Tool

Sherry Glass of a fortified wine (a wine to which a distilled spirit, such as brandy, has been added) for an after-dinner beverage with dessert

Soup Plate w/Lip or Soup/Fruit Bowl

Steak Knife​

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​​COFFEE OR TEA SERVICE FOR 16

We offer Coffee or Tea Party place-setting items at $10 per person for Afternoon Coffee or Elevenses Tea, which is served at 11 AM, Afternoon Tea, which is served between lunch and dinner, (i.e., 3 to 4 PM), or High Tea which is served between 5 to 7 PM.

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FLOWER RENTAL & PURCHASES

​ARTIFICIAL FLOWER RENTALS & PURCHASES

The price of artificial flowers varies based on the type of variety, the price per stem, and the price per bunch.  The cost for rented container vases and any additional embellishments also differs based on the material and style. We can create artificial table centerpieces, floral arches, wedding aisle decor, stage decor, wedding altar decor, and entryway decor.  Additionally, we offer custom artificial personal flowers, such as bouquets, corsages, boutonnieres or pocket flowers for purchase.

 

FRESH CUT FLOWER PURCHASES

The price of fresh-cut flowers varies based on the variety, price per stem, and the price per bunch.  The cost for rented container vases, and any additional embellishments also differs based on the material and style. Fresh floral centerpieces can be arranged and placed on tables or worn as personal items, such as bouquets, corsages, boutonnieres, or pocket flowers, which are sold rather than rented.  Personal fresh flower items are considered perishables or keepsakes, often referred to as souvenir items.  We can create fresh-cut centerpieces, floral arches, wedding aisle decor, stage decor, and wedding floral decorations for entryways.  

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LINEN RENTAL & CLEANING FEES

​​LINEN RENTAL ITEMS

Fabric napkins, table skirts, table drapes, table overlays, table runners, and both fitted and non-fitted square, round, and rectangular tablecloths are available in a variety of colors and fabrics at affordable prices.  

 

CLIENTS WILL INCUR CLEANING COSTS FOR NAPKINS, TABLECLOTHS & TABLESKIRTS CLEANING SERVICES

Cleaning fees are processed 7 days after the event. At a minimum, the cost for cleaning service varies by fabric type and weight per pound as follows:

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$1 per pound for ultra lightweight fabrics with a GSM (thickness) that is 99 or less

$2 per pound for lightweight fabrics with a GSM of 100 to 169

$3 per pound for middleweight fabrics with a GSM of 170 to 339

$4 per pound for heavyweight fabrics with a GSM of 340 to 399

$5 per pound for ultra heavyweight fabrics with a GSM of 400 or higher

Velvet Taffeta and other similar specialty fabrics are dry clean only. 

Some Lace, sequin and tulle will be hand-washed at $2 per pound

 

Weight Estimates for Laundry Loads

The final cleaning cost will be based on the actual measured weight of the returned linens, by the thickness and cost per pound of the fabric weight. Examples are listed below:

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• Middleweight Laundry Load (approx. 50 guests) weighs approximately 6 pounds x provided cleaning fee = an $18 cleaning fee

• Heavyweight Laundry Load (approx. 100 guests) weighs approximately 11 pounds x provided cleaning fee = a $44 cleaning fee

• Ultra Heavyweight Laundry Load (approx. 200+ guests) weighs approximately 21 pounds x provided cleaning fee = a $105 cleaning fee

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VENUE SECURITY GUARDS

CLIENTS WILL INCUR THE COST FOR ANY NEEDED VENUE SECURITY GUARD

Clients will incur the cost for any needed venue security guard(s).  The cost for a security guard can cost up to $50 or more per hour

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PIPE & DRAPE BACKDROP, CEREMONY ARCH & PERIMETER DRAPING

DO YOU NEED A PIPE & DRAPE BACKDROP OR A CEREMONY ARCH RENTAL?

Pipe and drape backdrops are commonly used as a decorative element behind a sweetheart table for a couple or a head table for the entire wedding party.  The installation of the backdrop on-site varies based on several factors, including the type of hardware used, the fabric type, the fabric length (whether the fabric hovers above the floor or is long enough to create puddles), the cost of the fabric per square foot, and any additional applicable fees.

 

The hardware typically includes two base plates, two base plate weights, two uprights, and up to two crossbars. The rental price for the hardware starts as low as $104.84, excluding any fabric.  A standard hardware height ranges from 6 feet to 10 feet, while the standard width is 10 feet. To achieve 100% fullness (with many pleats) for a 10-foot wide area, five drapes are required. If the fabric costs $3 per foot for a standard width of 10 feet, the total cost for the fabric would be $30 per drape, resulting in $150 for five drapes. Adding the hardware rental fee of $104.84 brings the total cost to $254.84 before tax.  Additionally, ceremony arch prices are determined based on the specific design setup requested.

 

UNDERSTANDING PERIMETER DRAPING TO COVER ALL WALLS OF AN EVENT SPACE & HOW IT IS PRICED

The price is determined by summing the lengths of all wall measurements to obtain a total in linear feet. Some venues may have more than four wall-shaped rooms, and some rooms may be larger than average. For example, if the left and right walls of the local Civic Center each measure 166 linear feet, the total for those two walls would be 332 linear feet. When rounded to the nearest hundred, this amount becomes 340 linear feet.

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Also, if the room has three additional walls to cover and the total measurement is 3 x 98 linear feet (LF), this equals 294 LF. When rounded to the nearest hundred greater than 294 LF, the result is 300 LF.  Next, one must add 340 LF to 300 LF, resulting in a total of 640 LF. This total is then divided by the width of the panels, which are 10 feet wide, yielding a requirement of 64 ten-foot-wide panels to cover the perimeter walls of the entire room. 

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The rental price for pipes and drapes per set can be as low as $120 for each 10-foot wide hardware set.  A hardware set includes two bases weighing between 20 to 35 pounds, two uprights, a crossbar, and a minimum of three to four drapes measuring 16 to 20 feet. If you are covering the walls of the Civic Center, approximately 64 hardware sets of pipes and drapes at $120 each would total $7,680 before tax, not including setup, break-down, delivery, and pickup costs.  For a smaller building that is one-third or half the size of the Civic Center, you can expect to pay approximately $2,560 to $3,840 for perimeter draping.​​​​​​

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 DISCOUNTS

*25% Off

Discount will be applied for seniors age 62+ with drivers license or state ID card

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*10% Off

• active duty military members, retirees and veteran holders of military ID cards and first responders: police, sheriff and fire station employees 

• family, friends & employees

• past or present clients receive a 10% discount when they refer a client and the client books and pays for a full, partial or day-of planning & coordinating service for a wedding or planning & coordinating services for a social, corporate, industry or special event

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* Denotes that the discount cannot be combined

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 OUT OF TOWN CLIENTS

Out-of-town clients that are not close enough to visit the office in person, will need to provide a drivers license or state ID card, as well as a copy of their utility bill that shows an address that matches their drivers license or state ID card.​